Carpet Cleaning Athens GA

10 Step Carpet Cleaning Process

Free Pre-Inspection

The first step in our process is a precise in- home evaluation; it usually takes about 10 minutes. This step is all about understanding carpet condition, fiber type, stains and soiling. This information is critical for determining Cleaning methodologies and realistic outcomes.

Expectations and Price

Exceeding our customers’ expectations is our goal, and after determining the best approach, prices, packages and discounts are applied and the cleaning is scheduled at the customer’s convenience. We tell you the FULL price up front, no surprises. No high pressure sales tactics! You’ll know the exact amount before the work begins so you can decide.

Pre-Vacuum

Next a clean and polite uniformed cleaning professional will arrive at your residence on time and always respectfully calling if the service call is running late. We will identify ourselves and complete a quick walk through to identify any concerns that may not have been identified during the pre-inspection. The technician prepares the cleaning area by respectfully and carefully moving furniture and placing equipment to prevent damage to furnishings. The technician starts with removing most of the soil from your carpet by using a commercial vacuum, because nearly 80 percent of soils in your carpet are not easily dissolved with water. Since your home vacuum is a vital part of your carpet maintenance plan, we can inspect it and make recommendations for improving its cleaning ability.

Spot and Stain Removal

Our trained technician uses his training and skills to remove any stains that were identified during the pre-inspection. We can remove most stains but due to carpet and soil characteristics some stains are permanent. We do offer minor carpet repair which would include re-dying damaged carpet.

Custom Blended Pre-Spray

Then a pre-spray is custom blended for the carpets specific soil removal. The pre spray is a combination of safe, non toxic environmentally friendly solutions that remove the love between the soils and your carpets fibers. It is applied using high pressure low volume specifically designed sprayer.

Hot Water Extraction

The soils are suspended in the solution and rinsed away using our HTDT (High Temperature Dry Time) system that leaves the fiber soft and residue free. Our equipment is the most up-to-date cleaning system out there. Perfectly balanced to deliver superior results on carpet, tile and upholstery. Our equipment was purchased for the highest quality results to make us number one in the hearts of our customers.

Fast Dry Time

The moisture left from the deep steam cleaning process is removed using industry proven drying techniques. Most standard size rooms take less than 20 minutes of your time to dry. Carpets will be dry to the touch and meet your expectations before we leave.

Deodorizers

The customer can choose to have a carpet deodorizer applied.

Carpet Protectors

And finally a carpet protector can be applied to add resilience and stain protection. Carpet protectors will add life to your carpet by improving vacuuming efficiency by up to 70%. Removing these soils will greatly reduce carpet abrasion and wear which cause color and texture opportunities that will be costly.

Post Inspection

We perform a post inspection with the customer and look forward to serving you again. Once service has been performed our customers can enjoy a quarterly newsletter that serves to communicate important coupons as well as the fun stuff that Families enjoy.